Choosing your Contractor

Mark Schmidt Remodeling, Inc. is a member of the National Association of Homebuilders and is a Certified Graduate Remodeler. Membership in the NAHB Remodelers Council indicates a remodelers commitment to professional quality construction that meets or exceed industry standards and practices, responsible business management and reliable customer and warranty service.

Here are some important questions to ask before you hire your remodeler!

  • How long has the company been in business? (Mark Schmidt Remodeling, Inc. has been in business for over 35 years)
  • Is there someone in the contractor's office to take calls?
  • Is the contractor registered with the Homebuilders Association of Kentucky? To find out, call 1-800-489-4225.
  • Is the contractor insured for workers compensation and general liability? Are the sub-contractors insured? Ask for Certificate of Insurance.
  • Will the contractor provide complete written contract specifications, three day right of rescission, and accurate working drawings?
  • Does the contractor provide a written warranty on their work?
  • Does the contractor have a written change order policy for variation(s) from the scope of work defined in the contract?
  • Will the contractor provide client references? Supplier references?
  • Does your contractor have an established presence in the community?
  • Has the contractor earned high industry standards, i.e. Certified Graduate Remodeler, or Registered Remodeler?
  • Will the contractor clean up the job site on a daily basis?
  • Do the key people have cell phones?
  • Do they have a policy forbidding loud radio playing and smoking on the job?
  • Will they obtain the necessary permits for your project?
  • Will your contractor insure that your dreams are accurately translated into reality by offering design services in-house?

Before you meet with your remodeler. . . .

  • Develop an idea of what you want to do. Write a prioritized list of your needs and wants. Look at magazines and collect pictures of what you like. (The more clearly you can envision your project and describe it on paper, the more likely you are to convey a clear image of your project to a professional remodeler.)
  • Think about traffic patterns, furniture placement, colors, lighting, and how you want to use the remodeled space.
  • Try to establish your budget prior to meeting with your contractor.

Interview previous or present customers

  • Ask the remodeler to share names and phone numbers of some customers with you and take the time to see the remodelers work.
  • Ask to see jobs similar to yours.
  • Does the quality of work meet your standards?

"The bitter taste of poor quality remains long after the sweetness of low price is forgotten."